The Way Companies strongly believes that a knowledgeable workforce strengthens morale and builds a company-wide culture. Education is the best way to ensure employees are engaged and aware of how important they are to the entire process. Way held two full day courses on the HVAC Basics for this reason.
Technicians in Texas have to be certified by the state, so they know their way around a unit. This class was designed for those in the office who might not have the experience and the know-how of technicians.
Way Companies knows that the administrative team is a hard-working bunch, but a chain is only as strong as its weakest link, and it was important for the company to educate everyone on what the company does and what it stands for. Every employee from dispatcher to accountant left the class with a little more knowledge then when they started. At one point an employee could be heard remarking that they now understood how their own home unit worked.
If one were to look at the inner workings of a clock, for example, then it would become apparent that not one piece is more important than the other. All the cogs and screws are working simultaneously to make the time hands go. The same goes for a company like Way. We invest in our employees because they, in turn, invest their time and effort back. It’s a cycle and a mindset that has been instilled in our company culture since its inception and we’d like to keep it that way.
